Refund Policy

Last updated: June 3, 2025

Thank you for choosing Postcard. We value your satisfaction and want to ensure transparency in our refund process. This Refund Policy outlines our guidelines for refunds and cancellations.

Digital Products and Subscriptions

Due to the nature of digital products and services, we generally do not offer refunds for purchases once the service has been activated or digital content has been accessed. However, we may consider refunds in the following circumstances:

  • Technical issues preventing access to our services
  • Billing errors or duplicate charges
  • Service unavailability during the subscription period

Refund Eligibility

To be eligible for a refund, please ensure that:

  • Your request is made within 14 days of the purchase
  • You can provide proof of purchase or transaction details
  • The reason for the refund falls within our acceptable circumstances

Refund Process

If you believe you are eligible for a refund:

  1. Contact our support team at ai@thepostcard.club
  2. Provide your purchase details and reason for the refund
  3. Allow up to 5-7 business days for our team to review your request
  4. If approved, refunds will be processed to the original payment method

Subscription Cancellations

You may cancel your subscription at any time. Upon cancellation:

  • You will continue to have access to the service until the end of your current billing period
  • No partial refunds will be provided for unused portions of the subscription
  • Your subscription will not auto-renew for the next billing cycle

Contact Us

If you have any questions about our Refund Policy, please contact us at:

Email: ai@thepostcard.club